89 Fleet St, London EC4Y 1DH
24/7 Support Available
Services & Pricing

Managed IT & Security Plans

Per-user monthly plans covering support, security and backups — clear pricing, fast response, and a real person on the end of the phone.

Essentials
Reliable day-to-day IT for teams that just need things to work.
£35 / user / month
  • Unlimited remote support (Mon–Fri, business hours)
  • Proactive monitoring & patching
  • Managed antivirus / endpoint protection (EDR)
  • Microsoft 365 administration
  • Backup monitoring & alerts
  • Standard response
Book a Free Risk Assessment
Compliance
For regulated firms and supply chains: solicitors, accountants, contractors.
£75 / user / month
  • Everything in Secure
  • Cyber Essentials certification — managed annually
  • Security policies & documentation
  • Cyber-insurance questionnaire support
  • Quarterly security review meeting
  • Top-priority response + included on-site hours
Book a Free Risk Assessment

All plans: minimum 5 users or £250/month. Teams of 1–4 are covered by our Micro plan — £150/month flat with the full Essentials stack. Onboarding is a one-off fee equal to one month's contract value — often waived when you join after a free risk assessment.

🇬🇧 UK-based, founder-led support
🛡️ Security-first configuration
📞 A real person answers
📍 On-site UK-wide · remote worldwide
Rates & Extras

Outside the plans

£95 / hour
Ad-hoc support
No contract, no problem — standard rate for one-off business support and callouts.
£80 / hour
Contract client rate
Preferential rate for plan clients, for any work outside your plan's scope.
Fixed quote
Projects
Migrations, office moves, new infrastructure — scoped and quoted up front, always.
Fixed quote
Cyber Essentials (standalone)
Readiness work and certification support as a one-off engagement — ask for a quote.
One-Off Fixes

Repairs & Break-Fix

The workshop side of Lux IT — honest diagnosis, honest quote, and no fix, no fee.

🔧
Hardware Repair
PC & laptop diagnostics, component-level repair, full restoration.
MotherboardScreenPSUSSD/HDD
🍎
Apple & Mac
MacBook, iMac & Mac Mini — macOS, displays, batteries, upgrades.
macOSDisplayBattery
🎮
Gaming PCs
Repairs, upgrades, thermals and custom builds — all major brands.
GPUCoolingCustom Build
📱
Phones & Tablets
Screens, batteries and charging ports — most repairs same-day.
iPhoneSamsungScreen
💾
Data Recovery
Failed or corrupted SSDs, HDDs, RAID, USB. No data, no fee.
SSD/HDDRAIDDeleted Files
🛡️
Virus Removal
Full malware cleanup plus protection so it doesn't happen again.
RansomwareSpywarePrevention

Not sure which plan fits?

Book a free cyber risk assessment and we'll tell you exactly what you need — and just as importantly, what you don't.