Lux IT was founded on a simple idea: IT support shouldn't be painful. Too many businesses get stuck in ticket queues and automated responses when they just need someone to fix the problem. When you call us, a real technician answers.
Today, most of our work is managed IT and security for small businesses across London — monitoring, patching, backups and protection handled proactively for a flat monthly fee, so problems get prevented rather than billed for afterwards. Every setup we run is secured by default: MFA enforced, endpoints protected, backups tested.
Based at 89 Fleet Street in the heart of London, with a strong presence across East London and Romford, we support businesses from a couple of seats to fifty — on-site anywhere in the UK, remote anywhere in the world. And yes, we still fix the odd broken laptop too.